Job Description

The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, and resource providers involved in construction services. This job description assumes that the Construction Manager has the support of a Construction Superintendent performing all construction field activities.

Primary Responsibilities

1. Manage the customer experience and overall customer satisfaction
2. Manage the client experience and overall client satisfaction
3. Evaluate and sell projects
4. Educate customers on construction processes
5. Develop scope of work for projects
6. Develop and review estimates
7. Negotiate customer and/or client approval of project scope and estimate
8. Negotiate terms and set expectations
9. Collect deposits and draws
10. Document and/or review job file to support the services provided
11. Maintain communication with internal and external stakeholders
12. Manage expenses and assist in collecting final payment
13. Recruit, train, and onboard personnel as needed
14. Manage all warranty activities
15. Ensure proper permits are acquired
16. Identify and qualify subcontractors and resource providers
17. Manage any equipment, tools, and materials (assets)
18. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
19. Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent
20. Continued development of leadership and management skills, as well as restoration/construction expertise
21. Perform other job duties as assigned

Education and Experience Requirements

1. High school diploma/GED
2. Project Management Professional (PMP) certification preferred
3. Effective written and oral communication
4. Basic computer skills including Word and Excel
5. Experience in restoration and/or construction preferred

Physical and Work Environment Requirements

1. Walking and/or standing throughout the day
2. Frequent driving and sitting
3. Occasionally climbing ladders
4. Occasionally exposed to extreme conditions such as heat
5. The noise level at individual jobsites can be loud

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., MondayFriday, 40 hours per week minimum. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

About SERVPRO

At SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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