Job Description

Job Description

What we offer

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

The Installation Manager is responsible for the profitable execution and delivery of Installation services in a specific geography.

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

WHY JOIN US

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay $105,000
• Medical, Dental, Vision and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection

• Reports to Director of Service.
• Manage revenue, margins and PM adds by tech.
• Recruiting, hiring and development of technical workforce.
• Forecasts manpower requirements.
• Technical support and training to our technicians.
• Delivery & Accountability of goals and metrics for assigned technician group.
• Ensures customer requirements are followed and calls are completed on a timely basis.
• Ensures customer rules are accurately adhered to and approves work orders.
• Reviews dashboards and financial reports and takes appropriate action.
• Manages and maintains fleet, parts and materials inventory, and resolves discrepancies or problems in a timely manner.
• Resolves issues or problems that impact customer satisfaction.
• Develops and maintains long term relationships with customers and subcontractors.
• Conduct weekly service and safety meetings for all technicians.
• Weekly quality assurance on work performed at customer facilities.
• Evaluate and perform annual reviews with Branch Managers.
• Perform inspections of customer assets, technicians, and fleet.
• Create, communicate, and send weekly activity schedule to Branch Manager, Service Director and VP.
• High school diploma, GED, or completion of trade program or technical school. College degree is a plus.
• 10 + years of experience in the refrigeration/HVAC service , commercial construction, or a related industry.
• Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.
• Proficiency in understanding and managing P&L.
• Demonstrated business acumen.
• Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multitask.
• Ability to solve problems and apply good judgement.
• Excellent verbal/nonverbal and written communication and presentation skills.
• Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers.
• Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc.
• Good driving record.
• Strong leadership skills, with demonstrated experience managing a diverse and multi-discipline workforce.
• Proficient in coaching, training, developing and building a team.
• Proficient in managing time, delegating assignments and following through to ensure good results.

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