Job Description

Job Description

Job Description

An NEMT (Non-Emergency Medical Transportation) driver safely transports individuals who need assistance beyond that of a standard taxi to medical appointments and other healthcare facilities, providing door-to-door service and assistance with boarding and exiting the vehicle, including operating wheelchair lifts. Key duties include pre-trip vehicle inspections, maintaining logs and cleanliness, ensuring passenger safety, and offering compassionate, professional customer service while adhering to health privacy and safety protocols.

Key Responsibilities

• Passenger Transportation:

  Safely transport clients to and from scheduled medical appointments, such as doctor's offices, dialysis centers, and rehabilitation facilities.

• Passenger Assistance:

  Provide physical assistance for passengers to get in and out of the vehicle, including operating specialized equipment like wheelchair lifts and securing mobility devices.

• Vehicle Maintenance:

  Perform daily pre-trip inspections of the vehicle and equipment, ensuring fluid levels, tire pressure, and lights are in safe operating condition.

• Safety & Compliance:

  Adhere to all company safety protocols, HIPAA regulations, and state and federal laws to protect patient privacy and safety.

• Documentation:

  Accurately complete trip logs, mileage reports, and any incident or hazard reports.

• Vehicle Upkeep:

  Maintain the cleanliness of the vehicle's interior and exterior to ensure a safe and pleasant environment for passengers.

Required Skills & Qualifications

• Valid Driver's License: A valid driver's license with a clean driving record is essential.
• Customer Service Skills: Excellent interpersonal and communication skills to interact with diverse clients, providing a compassionate and professional experience.
• Empathy and Compassion: A demonstrated ability to be empathetic and understanding towards individuals with medical needs.
• Physical Fitness: The ability to assist passengers with mobility challenges.
• Punctuality and Time Management: Dependability and strong time management skills to adhere to schedules and ensure timely arrivals at appointments.
• Technical Skills: Ability to use GPS and maps, and familiarity with computers and software for reporting.

Job Tags

Similar Jobs