Technical Documentation Specialist Job at Innova Solutions, Charlotte, NC

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  • Innova Solutions
  • Charlotte, NC

Job Description

Job Description

Innova Solutions is partnering with a client that is actively seeking to hire an experienced Technical Documentation Specialist  for an immediate opening.

Position Title: Technical Documentation Specialist
Location: Chandler, AZ or Charlotte, NC (3 days on-site and 2 days remote )
Duration :6+ Months
Employment Type -Fulltime contract
Overview:
We are seeking an experienced and detail-oriented Technical Documentation Specialist to lead and support the development of high-quality documentation strategies, policies, and publishing standards. This role involves collaborating with cross-functional teams to ensure accuracy, consistency, and excellence in all technical publications.
Key Responsibilities:

  • Lead or contribute to the development of documentation and publishing strategies, policies, and guidelines.
  • Establish and maintain publication standards; conduct procedure audits, certifications, and manage documentation timelines and pipelines.
  • Review, edit, and refine content authored by others for clarity, accuracy, and compliance with documentation standards.
  • Design and develop technical project artifacts, job aids, and training materials for Windows, macOS, and related products.
  • Conduct quality control assessments of team deliverables to ensure accuracy and completeness.
  • Recommend and document business procedures and best practices, identifying process gaps and offering actionable improvements.
  • Serve as team lead or escalation point, providing guidance and expertise to documentation teams.
  • Partner with clients to assess audience needs and develop tailored documentation strategies that effectively communicate technical information.
Qualifications:
  • Proven experience in technical documentation, publishing, or related fields.
  • Excellent editing and quality assurance skills.
  • Ability to manage multiple projects and timelines effectively.
  • Proficiency with documentation tools and platforms across Windows and macOS environments.
Qualified candidates should  APPLY NOW  for immediate consideration! Please hit  APPLY  to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.  ASK ME HOW.
Thank you!

Mamta Lohuni
Email: Mamta.Lohuni@innovasolutions.com
Contact: 913.221.0410

PAY RANGE AND BENEFITS:

Pay Range*:   Between $30-35 per hour>
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:  Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
  • Named One of America’s Best Employers for New Grads by Forbes (2024
  • Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications
Website :

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Thankyou !

Job Tags

Hourly pay, Full time, Contract work, Temporary work, Work experience placement, Immediate start, Remote work, Worldwide, Flexible hours,

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