Job Description

Seasonal Ticket Seller Position

City Center Rink is in the heart of downtown Providence between Biltmore and Burnside Park. It is one of the 120 city parks in Providence, including 12 downtown parks. During the winter season, The Providence Rink serves over 50,000 ice skating and ice bumper car patrons. It is the premier destination for visitors to explore our downtown parks and a staple in the community for outdoor activities.

The City Center Rink is looking for a seasonal ticket seller position. The staff member will work under the supervision of assistant managers and will report to the City Center Manager. Opportunities at the City Center are fun, fast paced and challenging. Ticket seller staff should be able to handle high volume customer service and communicate effectively.

Responsibilities include, but are not limited to:

• Attend required training dates
• Use of Lilypad POS (Point of Sale), ticket selling, customer service, answering phones, and customer communication
• Opening and closing the cash drawer
• Assist in opening and closing of the facility
• Meeting high levels of customer service
• Setup bumper car area and bumper cars when needed
• Communicate to patrons about the waivers
• Communicate with staff and Management via radio
• Visually watch ice skating rink for injuries or other challenges
• Communicate clearly and positively with all customers and staff
• Replenish and restock merchandise and party supplies as needed
• Keeping a balanced cash drawer and minimizing mistakes
• Maintain a neat, organized, and professional work station at the ticket window
• Assist with light cleaning duties related to the ticketing area

Requirements:

• Evening, weekend hours, and holidays will be included - must be available for 2 holidays at minimum and during School Vacation(s)
• Open on Christmas Eve, New Years Eve, & New Years Day
• School Vacations are from 12/22/25-1/2/26 & 2/16/26-2/17/26
• Experience working with a POS system, handling cash, working in a cash drawer
• High volume customer service - Retail or other customer service required
• Experience answering phones
• Other duties may be assigned

Job Type: Part-time

Pay: $18.00 per hour starting

Schedule:

• Day shift

Shift availability:

Work Location: In person

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