UI/UX Researcher Job at RIT Solutions, Inc., Grand Rapids, MI

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  • RIT Solutions, Inc.
  • Grand Rapids, MI

Job Description

JO Details Job Title: UI/UX Researcher Location- Grand Rapids, MI Submittal Requirements 3-5 Must Haves (need to be highlighted in sizzle & present on resume) 3-5 years of UX Research experience Strong experience with wireframes is required Must provide a link to their online portfolio Proven experience with HTML, CSS, and JavaScript with proficiency in Sketch, Photoshop, Illustrator or other visual design and wire-framing tools Job Description Job Summary: We are looking for an experienced UX Researcher to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users. Requirements:

  • Plan and execute qualitative and quantitative user research using an array of research techniques
  • Analyze user's behavioral and attitudinal data to uncover customer pain points and unmet needs
  • Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
  • Synthesize and present research findings in context
  • Leverage human centered design principles to develop journey maps, user personas, and jobs to be done
  • Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
  • Ability to accurately scope research initiatives by collaborating with stakeholders
  • Leverage existing data and ability to tie insights to analytics
  • Work in a SAFE Agile environment, coordinating projects by sprints
  • Ability to work effectively both individually and as part of cross-functional teams
  • Effectively manage vendor partner relationships ensuring that output meets internal expectations
Skills & Qualifications
  • 3+ years of experience with UX Research
  • Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Computer Science, Visual Design, or similar field
  • Solid understanding of wireframes, storyboards, user flows, process flows and site maps
  • Experience with unmoderated testing and prototyping tools
  • Solid grasp on Human Centered Design
  • Expert written and verbal communication skills and attention to detail
  • Portfolio demonstrating your expertise and ability to articulate your process
  • Positive attitude, collaborative spirit and openness to giving and receiving feedback
Experience
  • Proven experience with HTML, CSS, and JavaScript with proficiency in Sketch, Photoshop, Illustrator or other visual design and wire-framing tools
  • Minimum 3-5 years of experience in UX Research
  • Education: Bachelors RIT Solutions, Inc.

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