Responsibilities Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by physician. Essential Key Job Responsibilities:
Responsible for answering high volume phone calls and scheduling patient appointments in the Urology call center. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests Collect insurance information and patient personal data. May collect fees such as co-pays / co-insurance. Perform other duties as assigned.
Qualifications: Education: High School diploma or equivalent required. Qualifications: Electronic Medical Records Excellent customer service skills. Ability to work both independently and as a team. Clear and effective communication skills. 2 years related experience in a healthcare environment preferred.
Overview CHI Memorial Urology Associates Holtzclaw CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and many physicians in private practice. We are proud to be a part of the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We care about our employees' well-being and offer benefits that complement work/life balance.
We offer the following benefits to support you and your family:
If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!
Pay Range $15.00 - $20.33 /hour We are an equal opportunity/affirmative action employer.
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