Job Description

Note: No recruiters
Note: Applicants must have permanent work authorization in the US; we are not sponsoring visas for this role

Note: This is an in-office position, we are default ‘in office' and if you are not in the Raleigh, NC/Triangle area, you must relocate at your own expense, we do not have a relocation package/budget for this role.

About the Role

We are looking for an AI fluent team member to focus on prompt engineering. Our Agentic system has a library of system prompts that, together, power our platform. You'll work closely with our product, engineering and customer-facing teams to make sure the prompts are executing the proper workflows and representing the company to our customers with a tone and personality that matches our goals and company culture. You'll monitor internal usage data and make recommendations on prompt changes and execute those changes.

Required Experience:

• Strong knowledge of LLMs and core AI concepts (agentic, RAG, GPTs, MCP, A2A, etc.)
• Experience in an operating role where you have complete ownership from design to implementation to QA
• Ability to learn and adapt to new technologies and processes very quickly

Nice to Have:

• This role will require a unique combination of analytics and creativity
• User experience background - do you have experience measuring how b2b users are using an application using tools like Pendo and Statsig?
• Ability to come up with novel solutions to challenging problems, experiment and iterate rapidly
• Experience with ecommerce concepts: Product data feeds, attributes, variations, orders, etc

What We Value:

• Passion and Grit
• Strong communication skills - we are a lean team and it's not unusual for anyone in the company to work with a senior exec at a customer
• Attention to Detail: Can you work fast and have a high quality bar?
• Can you learn new technologies and rapidly adapt to unforeseen changes
• Hunger to learn, intellectual curiosity
• We believe we're more efficient in the office, get off Zoom and see the World in 3D.

What You'll Learn:

• All team members utilize the latest AI models and tools
• We believe that Agentic Commerce is the future of retail, come shape it with us

Benefits

While we're a seed-stage startup, ReFiBuy offers:

• Health, Dental, Vision - 80% of base plan covered by ReFiBuy
• 401k w/ match: 100% of contribution up to 1% of salary and 50% up to 5%, no vesting
• Incentive Stock Options (ISOs) - As an early stage startup, you get in on the ground floor, 4yr quarterly vesting.
• Parking is covered by ReFiBuy
• Office: We work out of the Raleigh Founded office at 509 W. North St, Raleigh, NC 27603 which offers a Glenwood South location, where you can easily walk to restaurants and amenities. The facility offers a spacious breakroom, hang out areas, Wellness room and more.

About ReFiBuy (refibuy.ai)

Founded by four experienced ecommerce operators (ChannelAdvisor, Rithum MikMak, Walmart), ReFiBuy is one of the most experienced AI startups in the Triangle. We are AI Native, meaning everything we do starts and ends with an AI foundation. Compared to traditional companies you will feel like you are going 100x faster. Compared to a traditional startup, 10-20x faster. If you like to build great and fast, be innovative, go home exhausted from learning so much, and work on projects where you make an immediate impact, ReFiBuy is perfect for you!

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